SUBJECT
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Approve the first amendment to the contract with The Family Healthcare Foundation, Inc. for navigation services. (total amount not to exceed $176,800 annually)
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DESCRIPTION
The Family Healthcare Foundation, Inc. (FHF) provides community-based Healthcare Navigator services free of charge to clients seeking various social and health related services. The County contracted with FHF effective July 1, 2023 to September 30, 2024 to enhance linkage to and connect Polk County residents to the Polk HealthCare Plan (PHP). FHF seeks, screens and connects Qualified Residents to PHP and community partner resources within Polk County. This first amendment extends the term of the contract to September 30, 2026.
Navigators:
• Participate and facilitate community outreach events promoting PHP
• Screen clients to determine if they may be eligible for PHP
• Assist potentially eligible clients with PHP application process including securing additional documentation as may be required; PHP applications shall be submitted electronically using the County’s on-line portal
• Assist PHP members with annual renewal applications
• Follow-up services provided to ensure each client is able to submit all necessary supporting documentation to complete enrollment/renewal in PHP
• Other activities that increase enrollment rates in PHP
• Provide information and referral services to additional community resources within Polk County as appropriate
This funding request was presented to and approved by the Citizen’s HealthCare Oversight Committee.
RECOMMENDATION
Request Board approve the first amendment to the contract with FHF for navigation services.
FISCAL IMPACT
Funds are budgeted as part of the proposed FY 24/25 budget in the Indigent Health Care Funds and will be planned for future years.
CONTACT INFORMATION
Joy Johnson, Administrator, Health and Human Services Division at 863-534-5204