AGENDA ITEM
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REVIEW/APPROVE THE POLK TRANSPORTATION DISADVANTAGED SERVICE PLAN (TDSP) FOR FY 2026/27 THROUGH 2030/31 5 YEAR UPDATE AND THE UPDATED APPENDICES DOCUMENTS AND GRIEVANCE PROCEDURES
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PRESENTER
TPO Staff
SUMMARY
TPO staff will cover the following items:
In Attachment A (TDSP) and Attachment B (Appendices)
Staff will quickly mention where the previously three agenda items from today’s meeting, are now “Added to/Inserted” into this TDSP Update. These include:
a. LCB’s Grievance Procedures - from Agenda Item # 8. Mentioned on page 116. Goes into the TDSP’s Appendix #15 in the Appendix packet.
b. Rate Model - from Agenda Item #9, the “Published Rates for Service” - Table 28 of the TDSP on page 131, and TDSP’s Appendix # 16 in Appendix Packet.
Attachment A (TDSP)
Staff made changes in words/phrases for clarity, or to correct typos. Most are non-substantive in nature. Cover page, LCB roll call vote and certification pages, table of contents.
• TPO’s Vision, Mission and Core Values have been added into the TDSP and are located on page 11.
• Table 1- Polk coordinated trips by funding source (2025 Annual Performance Report), on page 14.
• Updated Table 24 Poverty Table, “Florida Food Stamping Income Limit Table” from Citrus Connection, on page 84.
• Consistency review of other plans, covering the Polk TPO Long Range Transportation Plan Envision 2050; the coinciding major update to Citrus Connection’s Transportation Development Plan (for 2037); and the Polk County Comprehensive Plan, update - all happening this calendar year located on pages 18 and 19.
• Transportation Improvement Plan (TIP) section updated with FY 2025-26 allocations for TD Planning Grant and the TD Trust Fund Trip Equipment/Voluntary Dollar grants, from the Commission for the Transportation Disadvantaged, now with information on how to find the TIP in the Polk TPO’s website located on pages 21 and 22.
• Table 25 provides a list of the agencies with whom the CTC has Coordination Agreements and is updated on Table 25 on pages 86 and 87.
• There were previous areas that referred to the Citrus Connection’s Riders Guide, which was contained in Appendix 10. The Rider’s Guide is no longer being distributed so those areas were reviewed, and information was provided for Citrus Connection’s website in its place.
• In addition, the TDSP now contains images of the Citrus Connection Fixed Route System. West Routes can be located on page 60 and East routes on page 61.
ATTACHMENT B: Appendix Packet
These UPDATED appendices are located in a stand-alone packet.
Appendix 1: Florida Coordinated Transportation System
Appendix 2: List of Acronyms
Appendix 3: Glossary of Terms
Appendix 4: CTC’s Organizational Chart (June 2026)
Appendix 5: CTD/CUTR Travel Demand Forecast Worksheets August 10, 2021
Appendix 6: Definition of Handicapped and At-Risk children
Appendix 7: Profile of Older Floridians (2019) DOEA
Appendix 8: Map Environmental Justice (EJ) Planning areas
Appendix 9: Map Location of Polk County Hospitals
Appendix 10: Paratransit Application
Appendix 11: Paratransit Rider Brochure
Appendix 12A: ADA Program Application English & Spanish (May 2026)
Appendix 12B: TD Program Application English & Spanish (May 2026)
Appendix 13: Vehicle Inventory (June 2026)
Appendix 14: PTASP/SSPP Certification Form 2025
Appendix 15: Grievance and Complaint Procedures (September 2026)
Appendix 16: Rate Calculation Model for TD Trust fund trips for FY 2026-27 July 1, 2026 - June 30, 2027
Additional Attachments following the Appendices:
• Flyer about the 2021 Transit Summit
• Youth Summer of Safety Program Flyer
RECOMMENDED ACTION
Approve the Polk TDSP 5 Year Update and direct the LCB Chairperson to sign it.
This item requires a roll call vote.
ATTACHMENTS
A. Proposed Polk TDSP 5 Year Update for FY 2026-27 through 2030/31.
B. Proposed updates to the Polk TDSP Appendix Package for FY 2026-27 through 2030/31.